Shipping policy

You are liable for any costs incurred by us if you change or cancel any order, and for all costs of collection of past due amounts (including attorneys fees).
Our stated prices for TESMAT products do not have taxes included. All other export or import charges, transportation or insurance charges, customs and duty fees, personal property taxes or similar charges are your responsibility to pay. Unless you provide us with direct payment authority or an exemption certificate valid in the jurisdiction to which TESMAT product will be delivered, you shall pay us all taxes and governmental fees we are required to collect or pay upon sale or delivery of a TESMAT product.

 

Delivery terms: Title and risk of loss or damage to TESMAT product passes to you when we deliver the product to the shipping carrier (“Delivery”). Unless otherwise agreed, we will deliver TESMAT product freight prepaid, provided that you pay or reimburse us for all applicable costs of carriage, freight, insurance (if applicable), taxes, duty and other related shipping charges.

As the purchaser of TESMAT product, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which product is being imported. Please be aware that TESMAT product may be inspected on arrival at port for customs purposes and we cannot guarantee that the packaging of your product will be free of signs of tampering. It is your responsibility to pay any applicable taxes and duties.

We will not be responsible for wrong shipping address if we do not have the correct information and we cannot ship to post offices and hotels.